Financial Aid Compliance Reviewer Senior - CCC

Financial Aid Compliance Reviewer Senior

The Compliance Reviewer, Senior is accountable for completing the second level review of student financial aid files. This position processes, reviews, and determines if the file is compliant with federal, state, and institutional related guidelines. This position strictly adheres to guidelines and protocols established by the Department of Education’s federal student aid programs. As a key advisor and subject matter expert, this position may deliver targeted training programs, collaborate with leadership on policy implementation, and partner with cross-functional teams to streamline financial aid workflows. Additionally, this role supports audit readiness, proactively mitigates risks, and fosters a culture of compliance and accountability across multiple campuses.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - 

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family for all eligible Concorde and UTI programs of study.
• Flexible Time Off for Exempt Employees (FTO): Take time off as needed with no limit, no accrual, and full pay—just get approval in advance.
• Accrued Vacation for Full-Time and Part-Time Non-Exempt Employees: Full-Time employees accrue 2 weeks of paid vacation per year and Part-Time employees accrue based on the number of hours worked each week. This is in addition to paid holidays and paid sick leave. 
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days.
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby.
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents.
• Pet Insurance: Competitive coverage for your furry family members through ASPCA.
• Health Plan Enrollment: 30 days to choose your health plan with coverage starting after one full month of employment.

Explore more benefits here: UTI Benefits

Principal Accountabilities & Deliverables

• Conduct second-level file reviews for financial aid applications across all student statuses (new, continuing, re-entry, withdrawn, and graduates)
  • Comply with, and adhere to, federal, state, and institutional financial aid regulations, including U.S. Department of Education Federal Student Aid (FSA) requirements
  • Identify and resolve conflicting information, verification issues, C-codes, professional judgments, and awarding discrepancies
• Act as a liaison between the Corporate and Campus financial aid teams, ensuring alignment of practices across multiple locations
  • Collaborate with internal stakeholders, including compliance, student services, and enrollment teams, to drive process consistency
  • Provide recommendations to senior leadership based on compliance trends and institutional needs
• Provide clear guidance, responsive support, and a positive student experience
• Support internal and external audit processes, ensuring all required documentation and compliance measures are met
  • Proactively identify and address potential risks that could impact financial aid eligibility or regulatory standing
  • Maintain up-to-date knowledge of Title IV regulations, financial aid policies, and industry best practices
• Track and analyze team compliance accuracy rates
  • Develop and maintain comprehensive reporting to highlight strengths and pinpoint recurring errors
  • Implement corrective action strategies for compliance gaps and risk mitigation
• Design and deliver targeted training programs for campus financial aid staff to address error trends
  • Serve as a subject matter expert, providing ongoing guidance and technical support
  • Foster a culture of continuous improvement by coaching staff on best practices and regulatory updates
• Other duties as assigned.

Education / Experience

• HS Diploma / GED (required); Associate degree in business, accounting, finance or other related field (preferred)
• Minimum of five (5) years of experience in Financial Aid and/or Financial aid packaging (required)
  • Packaging in a Non-Standard Term, Non-Term, Clock to Credit Hour environment (required)
• Must not currently be in default on any federal student loans or go into default on any federal student loans while employed
  • Strong working knowledge of:
  • Financial aid regulations (especially DOE and state specific regulations)
  • Principles and procedures for auditing and correcting financial aid files
  • Record keeping, versioning, document retention and other administrative processes and procedures
  • Customer service best practices and processes

Skills

• Strong knowledge of financial aid file composition and requirements
• Actively look for ways to assist with employee's needs
• Understand the implications of new information for both current and future problem-solving and decision-making
• Be aware of others' reactions and understanding why they react as they do
• Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
• Present ideas in a clear and compelling manner, both verbally and in written format
• Exceptional listening and conflict resolution skills
• Intermediate level presentation and training facilitation skills
• Drive, and be accountable for, results in a fast-paced environment
• Intermediate level proficiency with productivity software (MS Office)

Standard Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

Work Environment

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designate as remote. Employees must meet minimum technical standards for eligibility and participation.
• Travel Requirements
  • None