Academic Resource Coordinator - REMOTE

The Academic Resource Coordinator is the main liaison between academic affairs and procurement and accounting, ensuring seamless processes and procedures across departments. The Academic Resource Coordinator manages roster billing and invoices, communicates with campuses to ensure billing accuracy, and helps coordinate and maintain a variety of learning resource inventory and documentation across the organization.

In addition to joining an organization with an outstanding mission, Concorde is happy to provide the following Benefits You'll Love - 

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Hourly Rate: $24.00 to $31.25

• Coordinate orders and distribution for multiple academic products across a variety of vendors
• Ensure proper documentation and record maintenance for campus usage of all digital content products
• Coordinate with campuses to verify that roster billing from vendors is accurate based on usage
• Pull and maintain reports to assist with accurate invoicing and roster billing
• Accurately code invoices for accounting and accounts payable
• Liaise with accounting and procurement teams to ensure scalable and proper procedures for ordering, invoice coding, and billing confirmation for digital academic content
• Manage due dates for invoice verification and coding across many vendors
• Communicate effectively with vendors and internal teams
• Coordinate CPR and other product usage from the American Heart Association across all Concorde campuses
• Other duties as assigned

Education/Experience

• Bachelor’s degree in Business, Accounting, Finance or similar discipline (required)
• Minimum of two (2) years of experience in customer service, vendor relations, or administrative assistant roles (required)
• Experience reviewing and reconciling billing and inventory discrepancies (preferred)

Skills

• High proficiency with best practices in customer support
• High proficiency with technology and software platforms
• Intermediate proficiency with MS Office Suite, especially MS Excel

Abilities

• Able and willing to:
  • Communicate, think, learn, and reason
  • Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
  • Safely ambulate and/or maneuver when on-site at Company locations
  • Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders
• Ability to learn new systems quickly and effectively
• Ability to effectively analyze information and create improvements and solutions

Work Environment

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.
• No travel required